Better Business Bureau (BBB) Accreditation is an honor – and not every company is eligible. Businesses that meet our high standards are invited to join The Better Business Bureau. Businesses meeting Better Business Bureau standards are presented to local Boards of Directors (or designees) for review and acceptance as a BBB Accredited Business.

Vision

An ethical marketplace where buyers and sellers can trust each other.

Mission

The Better Business Bureau’s mission is to be the leader in advancing marketplace trust. They accomplishes this mission by:

  • Creating a community of trustworthy businesses
  • Setting standards for marketplace trust
  • Encouraging and supporting best practices
  • Celebrating marketplace role models, and;
  • Denouncing substandard marketplace behavior

The Better Business Bureau ensures that high standards for trust are set and maintained. They exist so consumers and businesses alike have an unbiased source to guide them on matters of trust. They provide educational information and expert advice that is free of charge and easily accessible.

All BBB accredited businesses have agreed to live up to The Better Business Bureau’s Standards for Trust which are a comprehensive set of policies, procedures and best practices focused on how businesses should treat the public – fairly and honestly in all circumstances.

Values

The Better Business Bureau is commit to the following values to guide all decisions and behavior:

  • Excellence
  • Integrity
  • Teamwork
  • Trust
  • Respect

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