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TRAVEL ASSISTANCE
Plan Like You Know the Area By Heart
Traveling abroad helps you explore the world and have fun meeting new people while making friends. If you want to have a reliable support system while traveling, become an ARREVA Advantage Member. As a member, you'll receive 24/7 travel concierge assistance. We'll help you with your travel questions and needs throughout your trip.
CONCIERGE TRAVEL AGENTS ASSIST YOU TO RECEIVE
Emergency Funds Transfer
If you find yourself in a challenging situation and need money transferred to you, we'll help you receive the funds.
Cash Transfer Assistance
We'll help you transfer cash to your accounts whenever you need help.
Legal Advice and Representation
Travelers sometimes run into legal challenges while abroad, so it's vital to have access to people who can help you. Count on our travel concierges to provide or find appropriate people to offer legal advice and representation.
Assistance Locating the Nearest Embassy or Consulate
If you have to visit your home country's embassy or consulate while abroad, we'll help you locate it.
Passport Requirements and Currency Exchange
We'll work with you before you start your trip to ensure your passport is up-to-date and meets all the requirements for the country you are visiting. We can also help you with currency exchanges so you'll have the correct amount of cash needed for your travels.
Arrangements for Last Minute Flight and Hotel Changes
If any of your flights or hotel reservations get canceled last minute, we'll work with you to arrange new flights and lodgings.
Luggage Locator — Reporting/Tracking of Lost, Stolen or Delayed Baggage
If your luggage gets lost, stolen or delayed during your travels, we'll help you through the situation. You can rely on us to try to locate your luggage or work with the airport or authorities to find a solution.
Hotel Finder and Reservations
We can help you plan your trip. If you know where you want to travel and the areas you want to stay in, we'll help you find and book the right hotels.
Airport Transportation
You can rely on us to find safe transportation to get you to and from the airport during your travels.
Rental Car Reservations and Automobile Return Assistance
If you need a car while visiting another country, we'll work with you and car rental services in the place you're visiting to ensure you have transportation when you need it. We'll ensure the pickup and return processes go smoothly.
Assistance With Lost Travel Documents or Passports
Our travel concierges can help if you ever lose travel documents or your passport during your trip. We'll find a solution for your lost documents or passport so you can get home safely.
Emergency Message Relay Service
We'll help you during any emergency that requires a message relay service. Our concierges ensure messages arrive promptly to the receivers.
Multilingual Translation and Interpretation Services
If you need a translator or interpreter while traveling, we can arrange one to be with you during the duration of your trip. Whether you're exploring or attending business events, the interpreters we assign are courteous and ensure you understand all necessary information.
UP-TO-THE-MINUTE
AND AT YOUR FINGERTIPS
Worldwide Medical Information
Travel Medical Advisories
Immunization Requirements
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