AIR AMBULANCE INSURANCE COVERAGE

REVA CUTS THROUGH THE RED TAPE

Safe. Efficient. Compassionate Air Ambulance Service

REVA's mission is to provide the safe, compassionate and efficient air ambulance services our clients need as they travel across the country or overseas. Our goal is to help you fly home and feel better without any stress or worry, especially when it comes to insurance.

REVA has the knowledge and know-how to guide our clients through the insurance reimbursement process step by step. We work closely with respective payors to remove any financial barriers that may come between our clients and the care they deserve.

We Accept All Major Providers

REVA is the proud in-network provider of air medical transportation services for Medicare, Blue Cross Blue Shield of Florida^®, and Humana^®. REVA works closely with all major group health carriers to determine coverage and identify benefits and/or exclusions. Our relationships – in and out of network – allow us to smoothly navigate the health-care reimbursement marketplace. From preauthorizations to confirmation of coverage to appealing denials, we work with you to find the best payment solutions.

“When your life or that of your loved one is on the line and emergency care is necessary, REVA, Inc will ensure that medical transport is available in the most compassionate way by dispatching and activating a flight in the most urgent manner. The industry partners we utilize assure care and medical services can be provided in the most expeditious and timely manner.”

Dr. Frantz Colin

Director of Utilization Review - See Bio

Dr. Frantz E. Colin is an accomplished medical professional and community leader with 13 years of progressive responsibility and leadership experience in the field. In his current role on the RCM team, Dr. Colin is the Director of Utilization Review - performing medical review activities pertaining to utilization review, and quality assurance, and focuses on patient advocacy

How REVA Can Help You With Insurance

If you or a loved one has a medical emergency that requires an air ambulance, the last thing you want to think about is navigating insurance to pay for essential care. When you work with REVA, you can rest easy knowing our team will handle insurance for you through our in-house Revenue Cycle Management (RCM) Team. We are dedicated to ensuring the success and reimbursement of your submitted claims so you or your loved one can receive the care you need and deserve.

Our RCM Team will do the work for you by:

Verifying your insurance benefits.
Providing you with all your financial options.
Utilizing an on-staff physician to request pre-authorizations if necessary.
Preparing insurance claims after completing service.
Following claims until the payment is processed.
Reviewing and appealing a denial of service.
Offering legal representation to manage your claim rights.

REVA has various contracts with insurance companies in the United States and globally. With REVA going in-network and as a participating provider with Humana and Blue Cross Blue Shield of Florida, our RCM team is able to determine and verify your insurance coverage, prepare the documents and manage the entire reimbursement process. We are experienced in understating your most complex insurance needs, guiding you step by step so that you can focus on getting home and feeling better.

WHAT WE DO FOR YOU

Dealing with the insurance system can be daunting. REVA relieves our clients of that burden so you can fly home and feel better. With REVA, you don't have to worry.

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REVA's Experts Work for You, Not the Insurance Company

At REVA, our clients and their comfort are our main priorities, so you can trust us to take care of you every step of the way. From the moment you call to the time you reach your destination, REVA handles everything with precision, compassion and care, including your insurance concerns. We are here as your advocate and medical care expert.

REVA partners with patients, families and loved ones to navigate the insurance process and possible challenges. We provide you with the opportunity to speak to a physician who will be your personal advocate from the initial call to your arrival at your destination. Whenever you or a loved one requires emergency medical care, it can be a scary time. We are ready to assist so you can concentrate on other important aspects of your medical transport.

In addition to our insurance capabilities, REVA offers many benefits to create a smooth and comfortable bedside-to-bedside, worldwide, white-glove medical transport service. We will meet each of your needs with empathy and understanding. When you work with REVA, you and your loved ones will enjoy:

Dedicated aircraft: We have an extensive fleet of air ambulance aircraft that are tailored to your needs so you can enjoy a comfortable, safe and efficient flight to your destination.
Expert personnel: Our flight, ground and medical crews are professional teams with thousands of hours of air ambulance experience, ensuring your safety and comfort throughout your medical transport experience.
Thorough coordination: Our Flight Nurse Case Managers and attending physicians will coordinate details and cater every aspect of your flight to your unique situation, ensuring you can travel in comfort and security.

Frequently Asked Insurance Questions

Does travel insurance cover air ambulance services?

To qualify for air ambulance services through your travel insurance, you must have approval from your insurance company — even if your doctor has already recommended the service. If the travel insurance agency doesn't approve the recommendation from your doctor, you will not have coverage for transport. At REVA, we'll handle the entire insurance process for you so you can focus on getting the care you need. We can work with any insurance company in the United States or across the globe, and we'll help you get approval faster so you don't need to worry about not having coverage for your care.

Does health insurance cover an air ambulance?

Most health insurance policies will only cover an air ambulance if it's medically necessary or the only option available for care. Even if your doctor recommends an air ambulance, you must have approval from your health insurance company after a review of your specific needs. By working with REVA, you can avoid the hassle of dealing with insurance. Our in-house revenue cycle management (RCM) team will handle every aspect for you. We'll work with anyone's insurance policy, and we'll strive to ensure you receive the reimbursement you need so you can focus on getting the care you deserve.

Does travel insurance cover medical evacuations?

Travel insurance policies typically offer coverage for an evacuation to the nearest acceptable facility. This means you won't have coverage if you need transportation home or to a medical facility near your home. Luckily, REVA offers an effective medical evacuation solution. We will transport you to your chosen medical facility or your home. We understand experiencing a medical emergency while traveling can be scary, and we want to make receiving care as straightforward as possible. We'll work with any insurance policy so you can get the care you need without fear of an enormous bill after service.

Does health insurance cover medical evacuation?

Typical health insurance plans offer limited coverage or none at all when you travel, meaning you may have to pay out of pocket if you need a medical evacuation. While you can purchase travel insurance to supplement your health coverage, most travel insurance policies do not cover transport services home. In these scenarios, you'll receive medical evacuation services, but they may be to a facility far away from home. When you work with REVA, you'll have access to evacuation services to the medical facility of your choosing. We'll ensure you're comfortable at every stage of the flight, and we're happy to make adjustments as you travel.

Do insurance policies cover medevac flights?

Most insurance policies will offer coverage for a medevac or air ambulance flight with some restrictions. For example, your medevac flight coverage may only pertain to domestic incidences, or it may only offer coverage to the nearest medical facility. Many people invest in traveler's insurance while abroad to supplement their primary health insurance, but this coverage may also only extend to the nearest medical facility — leaving you to find your own means of transportation home or to another facility. Luckily, you can enjoy stress-free transportation to the medical facility of your choosing or your home through REVA's air ambulance services. We work with all insurance policies, and we'll ensure you can receive care without worrying about a hefty bill. Our expert personnel have thousands of hours of air ambulance experience to keep you safe and comfortable throughout your flight.

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Our Client Resource Managers are standing by 24 hours a day, seven days a week, 365 days a year, to apply our expertise to your insurance needs. Call any time.

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